Apple’s messaging system works brilliantly—most of the time. So, when something goes wrong, it’s easy to become frustrated. Shouldn’t these things just work?
To understand FaceTime and Messages on their own, it helps to understand how these services work together. To start, there’s Messages—the OS X and iOS hub for instant messaging platforms, iMessages, and SMS-based text messages. Within Messages, you’ll also find your iMessage conversations, the text-like messages that replace standard SMS texts when you’re messaging between Apple devices. Finally, there’s FaceTime, an OS X and iOS app that handles real-time video chatting. (FaceTime replaced iChat on the Mac a few years ago.)
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